On the Acknowledgment Details page, you can send the acknowledgements through e-mail for the cases that are transmitted or received successfully.
To send the acknowledgement:
On the Acknowledgment Details page, click the Send Mail button.
The Send Acknowledgment page appears.
Enter the sender e-mail address in the From field and enter recipient e-mail address in the To field.
Enter a suitable description for the acknowledgement in the Subject field and enter acknowledgement message in the Message text box.
Click Send.
The acknowledgement is sent to the intended recipient.
Note: e-mail server detail is entered on the ARISg Admin ESM > Setup > ESM Configuration tab.