Viewing Error Messages

You can view the error message for each case listed on the Error Section - Distributed cases page.

To view the error message:

  1. On the Error Section - Distributed cases page > E2B (R2), E2B (R3), eMDR (R2), eVAER (R3) or MIR tab, click for the case view the error details.

The Error Details page appears.

Viewing Error Messages

On the Error Details page, you can view the error code and error description for a case.

  1. To return to the Error Section - Distributed cases page, click Close.

Deleting Cases from Error Section

On the Error Section - Distributed cases page, after viewing the error details of the cases, you can delete the cases.

To delete the cases:

On the Error Section - Distributed cases page, > E2B (R2), E2B (R3), eMDR (R2), eVAER (R3) or MIR tab, select the case that you want to delete and then click to delete selected cases.

The deleted cases are moved to the Deleted Cases section in ESM.