Viewing Cases in Error Section

When an AER case is distributed from ARISg to agXchange ESM for export, an ICSR file (in E2B (R2) or E2B (R3) format), or an eMDR xml file (in HL7 (R1) format) is generated for the export case and the generated file is validated for error. If the generated ICSR or eMDR file contains parser error then export case is moved to the Error section in agXchange ESM.

When the distributed cases arrive in the Error Section: Distributed Cases page, an e-mail alert is sent (comprising all the error transmissions form a user) to the user who has distributed the cases and to the manager of the user.

The e-mail alert is sent only if the Case Arrived in Error Section check box is selected on the Alerts and Notifications page (ARISg Administration > ESM > Alert Configuration) and the ESM Privilege User check box is selected on the User Maintenance page (ARISg Administration > Security > User Maintenance page) for the user who has distributed the case.

Note: When the ESM Privilege User check box is selected for the user if the e-mail address is not specified then the e-mail alert is neither sent to the user nor sent to manager of the user though the e-mail address is specified for manager.

On the Error Section: Distributed Cases page, you can view the ICSRs or eMDR for export cases that are not validated successfully due to parser error.

On the Error Section: Distributed Cases page, you also can view the distributed eMDRs whose file size is more than 50 MB (including embedded attachment).

To view cases in the Error section:

In the ARISg user menu bar, click ESM menu > E2B Export section > Errors Cases Section.

The Error Section - Distributed Cases page appears.

Click the E2B (R2), E2B (R3), eMDR (R2) or eVAER (R3) tab to view the error cases corresponding to E2B (R2), E2B (R3), eMDR (R2) or eVAER (R3) format respectively.

Error Section - Distributed Case Page

Refer the following field description table for more information on the fields, icons and the tasks that you can perform on this page.

Error Section - Distributed cases Field Description Table

Field	Description
AER Number (Ver. Loc Ver)	Click the AER Number link to open and view the AER Details page. For more information on reviewing the AER details, refer to Viewing AER Details.
DocType	Following document types are used for building the SGML/XML file to create ICSR: - Indicates that the ICSR created using a standard document type in E2B (R2) format. This icon is displayed only on the E2B (R2) tab. - Indicates that the ICSR created using a custom document type. This icon is displayed only on the E2B (R2) and E2B (R3)tabs. - Indicates that the ICSR created using a document type which is in E2B (R3) format. This icon is displayed only on the E2B (R3)tab. - Indicates that the eMDR file is created using a document type which is in HL7 (R1) format. This icon is displayed only on the E2B (R1) tab.
Receiver	The receiver is the intended recipient for a particular message. The recipient can be a regulatory authority or a business partner. Click to view the receiver details on the Receiver’s Detail page. For more information, refer to Viewing Receiver Details.
Distributed
Error Details	Click to view the error code and error description in the Error message page. For more information, refer the Viewing Error Message section.
View	Click to view the E2B ICSR file in the SGML/XML format. For more information, refer to Viewing ICSR Files.
Delete	Click to delete the current ICSR from the Error section. The deleted case is moved to the Deleted Cases section in ESM.
User Distributed	Displays the name of the user who distributed the case from ARISg to ESM export section.
Note: To know about the functionality of other buttons available in this page, refer to Buttons and Icons used in ESM Web Interface.

To navigate to the Export Section page, click the Export button.

To navigate to the ESM Home page, click the Close button.